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Install the email tracking software

On the Windows 2012 /2016 / 2019 server:

  1. Download the OnePlaceSolutionsServices.msi
  2. Run ‘OnePlaceSolutionsServices.msi’
  3. In the list of services on the server find ‘OnePlaceSolutionsEmailTrackingService’ and start it:

4. The service will by default run using the ‘Local System account’. If you need to change it you need to go into the Service Settings/Properties and change the ‘Logon’ account used. Please note also that this account will need access to the “C:\OnePlace Solutions\” folder and subfolders.




Next Step: Configure Email Tracking Exchange Settings