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Prerequisites for email tracking

Supported environments

  • Exchange 2013 or above
  • Exchange Online (Office 365)

Server requirements

  • Windows Server 2012 and above
  • Microsoft .NET 4.5.2 or higher
  • Network connectivity to Exchange 2013 / 2016 /O365


The server cannot be load balanced. It can only be installed on one server.

If geographic regions are a consideration, the service can be installed and configured on a different server - separately connecting to a different service mailbox.

Client machines can then be configured to send transaction emails to the appropriate service mailbox.