Prerequisites for email tracking
- Exchange 2013 or above
- Exchange Online (Office 365)
- Windows Server 2012 and above
- Microsoft .NET 4.5.2 or higher
- Network connectivity to Exchange 2013 / 2016 /O365
The server cannot be load balanced. It can only be installed on one server.
If geographic regions are a consideration, the service can be installed and configured on a different server - separately connecting to a different service mailbox.
Client machines can then be configured to send transaction emails to the appropriate service mailbox.