Upgrade from an earlier release

Upgrade to the latest release for OnePlace Solutions through group policy, SCCM, intune or other deployment tools.

Configuration and user settings such as favorites and recent locations will be migrated automatically in the upgrade process.

When upgrading please ensure you are deploying the same version number of OnePlaceMail, OnePlaceDocs on client machines. Please also upgrade OnePlaceLive on Admin machines.

Steps to upgrade

  1. Download required msi files
  1. Create group policy, referencing the updated msi file
Optional: Make any changes to the configuration settings via OnePlaceLive Configuration Profile service.
  1. Set the Configuration Profile to 'Unpublished'.

  1. Select 'Save Pending Changes'

  1. Deploy msi file to end users through deployment tool
  1. Set the Configuration Service profile to published, for client machines to download.

Users will have a new version and updated settings.

Frequently asked questions:

Q:  How do I check which version I have installed?

A: You can check via OnePlaceMail / OnePlaceDocs settings, About. The release number will be shown here . Alternatively, you are able to confirm the exact version number via Control Panel, Programs & Features.

Q: I am upgrading OnePlace Solutions software, do I need a new key?

A: It is not necessary to obtain a new key when you upgrade your OnePlaceSolutions software. The upgraded version will use the same license list Url.

Q: I am upgrading my SharePoint site, do you I need a new software key?

A: Yes. As the license key is bound to the list ID on the SharePoint site a new key will need to be generated. Please contact customer service.

Q: How do I change the license list URL?

A: If the license list was originally set via MSI deployment, this can be updated via the registry.

The location is HKEY_LOCAL_MACHINE\SOFTWARE\OnePlaceSolutions\Common : LicenseLocation

Q: I have legacy server components - do I still need these? How do I upgrade?

A: Server components are required if support for BCS columns is required when using OnePlace Solutions software.

If there are no BCS columns in the SharePoint environment - we recommend upgrading and removing server components. Steps to upgrade can be found here.