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KB0156 - Support for Adobe and OnePlaceDocs - 32bit version

Issue: 

OnePlaceDocs supports the 32-bit version of Adobe, not the 64 bit version. Recently, Adobe updated their downloads area to automatically download the 64-bit version. 

Resolve:

To workaround this, please install Adobe 32-bit version.

adobe1

  • Select 'Windows 10, English' and 'Reader DC, 2022.001.20085 English for Windows' (or latest listed version)

adobe2

  • Uncheck the McAffee Options if required
  • Select Download Acrobat Reader

 

Please note, when installing Adobe - please ensure that Adobe is installed prior to OnePlaceDocs. 

 


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