Support & Resources
Browse the online product documentation to learn more about the OnePlace Solutions suite of products.
Desktop Software
for Windows, Outlook & Office
Search the knowledge base for answers to technical questions and self-service guidance to common questions & issues.
OnePlaceMail App for Outlook
for Microsoft 365 & Mobile Devices
Browse the online product documentation to learn how to use, install and access best practices for enterprise configuration and deployment.
Common Questions
How do I update the desktop software?
- Review the upgrade instructions
- Review the Best Practices, downloads and resources
What is the minimum number of users I can buy?
The minimum license purchase is:
- Essential Plan: 5 users.
- Business and Premium Plans: 10 Users
What’s included in the 30-day trial?
The free 30-day trial includes access to all software in the plan on an unlimited basis. Our technical support and customer success teams are also available to assist throughout your trial.
Is the Lite subscription plan free?
Yes, the Lite subscription plan is free. The subscription provides limited access to the OnePlaceMail app for personal use.
Can I provide a product review?
Yes, please provide a review on Microsoft AppSource. Thank you for your support.
You can also contact us if there is anything we can do to assist.
Are there feature differences between OnePlaceMail Desktop and OnePlaceMail App?
The OnePlaceMail Desktop and OnePlaceMail App offer some of the same core capabilities such as saving an email and attachment to SharePoint. However, there are differences in both the environments each supports and extended capabilities provided.
Schedule a demo
See the OnePlace Solutions product suite in action and unlock the potential of your data by leveraging the SharePoint platform.
Free trial
Download and try the full OnePlace Solutions product suite for Windows Desktop and Apps for Microsoft 365.
Contact us
We're here to help, so please don’t hesitate to get touch with any questions you may have.