Product support & resources
Browse the online product documentation to learn more about the OnePlace Solutions suite of products. Search the knowledge base or engage with a thriving online community to ask questions and provide suggestions & feedback.
Locate an authorised OnePlace Solutions partner or contact OnePlace Solutions and submit a support request.
Knowledgebase
Search the knowledge base for answers to technical questions and self-service guidance to previously documented answers to common questions & issues.
Community support
The OnePlace Solutions community is available to OnePlace Solutions customers and users to ask questions, report problems & share ideas!
Getting started
We know using software for the first time can be a little overwhelming, with people often not sure where to start. To help with that we’ve created a couple of quick videos to help get you on your way.
Connecting Microsoft Outlook to SharePoint
To get you up and running quickly, this two-minute video will guide you through the simple steps for a single user to connect Outlook to your SharePoint environment.
Save your first email and access content in SharePoint
Now you’ve connected Outlook to SharePoint, this 40 second video will guide you through the easy steps to save your first email to SharePoint.
Save documents to SharePoint from your desktop
Next in our getting started series is a short video showing how you can save your documents on your desktop in to SharePoint.
Save to SharePoint from Adobe Acrobat and Microsoft Word, Excel and PowerPoint
Our last short video shows the ease at which you can save documents to SharePoint from within your day to day apps such as PDF’s, Word, Excel and PowerPoint.
Installation and deployment
The OnePlace Solutions suite of products can be installed on an individual computer or deployed across an enterprise. To help you, no matter what your deployment is, we’ve created some quick videos to make the installation, licensing and deployment processes as quick and easy as possible for you.
Creating your OnePlace Solutions site
OnePlaceLive comprises services to personalise SharePoint for users in their day to day apps. This video shows how to create and configure the site to manage those services, including your OnePlace Solutions licenses.
How to activate your license
Licensing OnePlace Solutions can be completed in a few quick steps. This video shows how you can locate your license list including your list ID and add how to upload your license to activate and use them.
Capturing email attributes
If you’re saving emails to SharePoint, you’re going to want to save all the attributes that comes with them. This short video shows how you can add our email content type to capture this data from users in new and existing libraries.
Deploying across an enterprise
Deploying OnePlace Solutions across an enterprise is a relatively simple task for a SharePoint Administrator. This video shows the best practices for successfully deploying to your company via an MSI.