Apps for Microsoft 365

Support & Resources

Browse the online product documentation to learn more about the OnePlace Solutions suite of products. Search the knowledge base or engage with a thriving online community to ask questions and provide suggestions & feedback.

Browse the online product documentation to learn how to use, install and best practices for enterprise configuration and deployment.

The OnePlace Solutions community is available to OnePlace Solutions customers and users to ask questions, report problems & share ideas!

What's new?

OnePlaceMail App release notes
June 20, 2023


We've made improvements to the OnePlaceMail App - improving the performance, reliability and security

January 24, 2023

Update: End of support for IE11 & Edge Legacy for OnePlaceMail App

Users will be notified when using OnePlaceMail App with a legacy browser. Legacy browsers may be inuse when using older versions of Outlook. 

In line with Microsoft deprecation of these legacy browsers, OnePlaceMail will also deprecate support. A message will appear for users who are using IE 11 or Legacy Edge browser. 

Please click here for more information & next steps: End of support for IE11 & Edge Legacy for OnePlaceMail App | OnePlaceMail | Knowledgebase (

August 16, 2022


  • Ability to rename locations from the 'Where to Save' and 'Insert' pages. The renamed items will appear in the users 'Pinned' & 'Recent's' area.

rename app


July 26, 2022


Support for .eml file types when saving attachments is now available


July 17, 2022

Support for view thresholds

Improved support when encountering view/query threshold limits in SharePoint

  • When navigating to a list or library that exceeds 5000 items
  • When viewing location content, when inserting items and the location exceeds 5000 items

In these scenarios, when the view threshold limit is detected the user will be switched to a search metaphor to overcome the threshold limit. 


Videos - Getting started

We know using software for the first time can be a little overwhelming, with people often not sure where to start. To help with that we’ve created a couple of quick videos to help get you on your way.

Schedule a demo

See the OnePlace Solutions product suite in action and unlock the potential of your data by leveraging the SharePoint platform.

Try free

Download and try the full OnePlace Solutions product suite for Windows Desktop and Apps for Microsoft 365.

Contact us

We're here to help, so please don’t hesitate to get touch with any questions you may have.

© Copyright OnePlace Solutions