Issue

You have successfully installed OnePlaceMail client, added your Site Collection(s) in OnePlaceMail Settings, however you cannot see your library or list to select in 'Manage My OnePlaceMail folders'.

Reason

• You have no access to the list / library in SharePoint
• You have created a custom list / library definition or are using a list / library we currently do not display in 'Manage My OnePlaceMail' folders. OnePlaceMail lists the following in 'Manage My OnePlaceMail Folders':
  • Document Library
  • Picture Library
  • Announcements List
  • Contacts List
  • Calendar List
  • Tasks List
  • Project Tasks List
  • Issue Tracking List
  • Custom List
  • Custom List in Datasheet View

Solution

Solution 1:

Ensure you have at least 'Contribute' access to the list or library in SharePoint.

Solution 2:

Assuming the library is a custom list / library definition you can use the configuration update process documented in the OnePlaceMail Administration Guide to add the library / list as a folder in Outlook. Below is an example of adding a folder into Outlook:

<?xml version="1.0" encoding="UTF-8"?>
<configuration>
<outlookFolders>
 <outlookFolder folderName="Example Library" folderUrl="http://vs-server87/records/Example Library" listType="library" action="insert" useGlobalSettings="true" listUrl="http://vs-server87/records/Example Library" isSubFolder="false" />
</outlookFolders>
</configuration>

Please refer to the Administration Guide for more details and examples.

Solution 3:

From release 4.3 OnePlaceMail now supports "Custom List Definitions". Please refer to the OnePlaceMail Administration Guide, section "SERVER CONFIGURATION OVERVIEW", sub-section "Custom List Definitions":

http://www.scinaptic.com/images/pdfs/oneplacemail-administrator-guide.pdf