• Home
  • Desktop Software
  • Knowledgebase
  • Configuration
  • KB0017 - "System.NullReferenceException: Object reference not set to an instance of an object." error when filing into a SharePoint 2010 server and calling the GetListTitleAndLicencingStatus web service.

KB0017 - "System.NullReferenceException: Object reference not set to an instance of an object." error when filing into a SharePoint 2010 server and calling the GetListTitleAndLicencingStatus web service.

When you perform a file operation using OnePlaceMail you receive the following error message.

Resolved: OnePlaceMail Release 6.1 and above supports this anonymous access scenario.  Upgrade instructions are provided in the following article: http://www.scinaptic.com/support/0006.html.

Issue

Scenario 1:

When you perform a file operation using OnePlaceMail you receive the following error message.

object-reference-not-set-a

The 'Details' area of the error message displays the following content:

An error has occurred accessing the following SharePoint list/library to obtain content type information: http://portal86:83/Documents.

Possible Causes:
* Server is currently not available
* The list/library no longer exists (or has changed URL)
* You do not have access to this list/library

Error: GetListTitleAndLicencingStatus web service returned the following error: System.NullReferenceException: Object reference not set to an instance of an object.
at FileToWSS.f(String A_0)

Application: SendToHandler
Method: Boolean b(System.String, System.String)
Stack Trace: at a4.b(String A_0, String A_1)

You also have anonymous access enabled for the SharePoint 2010 site collection that you are trying to file to.

To check if you have anonymous access enabled:

  • Browse to the site collection in your web browser
  • Click Site Actions > Site Permissions > Anonymous Access (if you see this option in the ribbon menu then you have anonymous access enabled

error_when_filing_to-sharepoint-b

Solution

OnePlaceMail Release 6.1 and above supports this anonymous access scenario.  Upgrade instructions are provided in the following article: http://www.scinaptic.com/support/0006.html.

Posted in Configuration
Coping with COVID-19 : OnePlace Solutions is helping businesses impacted by COVID-19 and offering the OnePlaceMail App for free until June 30, 2020. Learn more