Configuration

KB0139 - Preview not available for Office365

When trying to preview MSG, EML, BMP, GIF, TIFF, PNG, JPG, JPEG file types using OnePlaceMail & OnePlaceDocs, you get the following error.

When trying to open a PDF via OnePlaceMail  & OnePlaceDocs, you receive the following error.

 

Issue:

Applies to : Office 365, OnePlace Solutions Release 6.6,7.0,7.1,7.2 & 7.3

Applies to : Office 365, OnePlace Solutions Release 6.6,7.0,7.1,7.2 & 7.3

Solution:

Please upgrade to the latest release

To download EXE file please click here

To download MSI files please click here

 

 

 

 

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