KB0139 - Preview not available for Office365

When trying to preview MSG, EML, BMP, GIF, TIFF, PNG, JPG, JPEG file types using OnePlaceMail & OnePlaceDocs, you get the following error.

When trying to open a PDF via OnePlaceMail  & OnePlaceDocs, you recieve the following error.

 

Issue:

Applies to : Office 365, OnePlace Solutions Release 6.6,7.0,7.1,7.2 & 7.3

Solution:

Please upgrade to the latest release

To download EXE file please click here

To download MSI files please click here

 

 

 

 

Posted in Configuration
Coping with COVID-19 : OnePlace Solutions is helping businesses impacted by COVID-19 and offering the OnePlaceMail App for free until June 30, 2020. Learn more