This article maintains a list of known issues for OnePlace Solutions Desktop release -
Current Release is R8.8 - Updated May, 2023
Known issues
Special characters in filenames (#, %) returns a 401 error when attempting to save to SharePoint Online.
OnePlaceMail App may return the message 'nameAlreadyExists Message:The specified item name already exists' when attempting to save an email to SharePoint. This error can be ignored as the email is saved to M365.
Adobe does not support Modern Authentication. This means O365 environments enforcing Modern Authentication will not be able to open a pdf directly via OnePlaceDocs. If you are experiencing this, please vote here on Adobe site.
Issue in Word, where VBA support is disabled. Please find KB here. If you are experiencing this issue, please vote on this item here on Microsoft site.
Installing 64-bit Adobe is not compatabile with OnePlaceDocs. Please find a link for a workaround here
Recently resolved known issues
Managed Metadata column type does not always return terms via the type ahead picker (R8.8)
Error returned when saving to a choice column that contains an ampersand (R8.8)
Issue when saving emails from some senders (ie. Microsoft Marketing) failing - (R8.7)
Outlook may restart unexpectedly due to a connection issue - (R8.7)
When expanding a library or folders there is a delay in showing the folders (R8.7)
When selecting pdf documents and selecting 'Open With' known PDF Applications are not presented in the applications available (Resolved R8.6)
When upgrading to R8.5, existing favorites with spaces in name will return incorrect message that the location does not exist (Resolved R8.6)
Cannot create an Enterprise Keyword term, when creating an item in OnePlace Solutions Desktop ( Resolved R8.6)