Administration

KB0134 - Known Issues

This article maintains a list of known issues for OnePlace Solutions Desktop release - 

Current Release is 8.5 - Updated May, 2022

Resolved known issues

  • Error when accessing content when Outlook (OnePlaceMail), or OnePlaceDocs has been resized  ( R8.5)
  • Support for External / Guest access when Modern Authentication is enforced in SharePoint Online ( R8.5)
  • OnePlaceMail folder in Outlook returning a script error when the url is modified to return a custom webpage (R8.5)
  • Content type column is not showing metadata when viewing in OnePlaceMail/OnePlaceDocs (R8.5)
  • Document sets or folders with special characters (#, %)  return 'Error File not Found' in SharePoint Online  (R8.5)

Known issues

  • Special characters in filenames (#, %)  returns a 401 error when attempting to save to SharePoint Online.
  • OnePlaceMail App may return the message 'nameAlreadyExists Message:The specified item name already exists' when attempting to save an email to SharePoint. This error can be ignored as the email is saved to M365.
  • Adobe does not support Modern Authentication. This means O365 environments using Modern Authentication will not be able to open a pdf directly via OnePlaceDocs. 
  • Installing 64-bit Adobe is not compatabile with OnePlaceDocs.  Please find a link for a workaround here

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